Introduction: This Privacy Policy describes how Solstice Food Products collects, uses, and protects your personal data through our website.
Collection of Information: We collect personal data such as your name, date of birth, address, telephone number, and email ID during registration or sign-up.
Transaction Data: We also collect information related to your transactions on our Platform and through third-party business partners.
Usage of Data: Your information is used to handle and fulfill orders, enhance customer experience, resolve disputes, and inform you about offers and updates. Sharing: We may disclose your data to third-party service providers, including logistics partners (like Shiprocket) and payment gateways. Security: We adopt reasonable security practices and procedures to protect your data from unauthorized access or disclosure.
Data Deletion: You have the option to delete your account through your profile settings, though we may retain data if necessary to prevent fraud or for legal purposes.
- Introduction: This Privacy Policy describes how Solstice Food Products and its affiliates collect, use, share, and process your personal data through our platform. By visiting this platform or providing your information, you expressly agree to be bound by the terms of this Privacy Policy and the applicable laws of India.
- Collection of Information: We collect personal data when you use our platform or services. This includes your name, date of birth, address, telephone/mobile number, email ID, and proof of identity or address.
- Sensitive Personal Data: With your consent, we may collect sensitive information such as bank account or credit/debit card details to enable features and transactions.
- User Behavior Tracking: We may track your behavior and preferences on our platform to analyze and compile information on an aggregated basis for a better experience.
- Third-Party Interaction: When third-party partners collect your data directly, you will be governed by their privacy policies. We are not responsible for their privacy practices.
- Data Usage: We use your data to provide requested services, handle and fulfill orders, resolve disputes, troubleshoot problems, and protect against fraud or criminal activity.
- Sharing and Disclosure: We may share your data internally within our group or with third-party service providers like logistics partners (e.g., Shiprocket) and payment issuers. We may also disclose data to government agencies if required by law.
- Data Retention: We retain your personal data for no longer than is required for the purpose it was collected or as required by law. You have the option to delete your account through profile settings.
- Security Precautions: We adopt reasonable security practices and procedures to protect your data from unauthorized access, although internet transmission is never 100% secure.